Returns & Refunds
Your satisfaction is our priority. If you're not perfectly happy with your purchase, we've simplified the return process for you.
Request Return
Initiate return through your dashboard within 5-7 business days of purchase.
Pick-up
Our logistics team will pick up the item from your location.
Inspection
The vendor will inspect the item's condition.
Refund
Refund is initiated promptly once the return is approved and the item passes inspection.
Protection Policies
E-Bargaining maintains a fair and secure marketplace for everyone. The following policies outline how we protect the platform, our sellers, and our buyers.
Section 2A
Platform Protection
E-Bargaining reserves the right to investigate fraudulent return claims.
Section 2B
Seller Protection Policy
Sellers Are Protected Against
- False return claims
- Product switching scams
- Delivery fraud
- Payment disputes without evidence
Required Seller Evidence
- Product photos before shipping
- Packaging photos
- Courier tracking information
Section 2C
Buyer Protection Policy
Buyer Guarantee
If your product never arrives, arrives damaged, or is significantly different from what was listed — E-Bargaining will investigate and take appropriate action to resolve your case.
Safe Payments
All payments are processed securely through approved payment channels. Your financial information is never shared with sellers.
Return Eligibility
Items must be returned within 5-7 business days of delivery. Returns requested after this window will not be eligible for a refund.
Items must be in original condition, including packaging and accessories.
Proof of purchase is required for all returns.
Non-Returnable Items
- Customized or Made-to-order furniture
- Used bedding or textiles
- Clearance or Final Sale items
Need Help?
Our support team is available 24/7 to guide you through your return process.